COVID-19 / Coronavirus
We are committed to ensuring you have reliable power during this time of uncertainty. As many organizations throughout the state, we are following the guidelines outlined by the State of Minnesota and the Minnesota Department of Health.
Below, we have outlined many of the steps that we are taking to ensure the safety of our employees and you, our members.
Our lobby at our headquarters in Oronoco is closed to the public until further notice. If you need to drop off a payment, you can do so at the drop box located by the flagpole. If you need to speak to a Member Services Representative, you can call (800) 214-2694.
We are currently not allowing any outside entities to utilize our Conference Center. This means we are not taking any new reservations and we are asking those who have meetings scheduled through the end of April to find other accommodations.
Necessary Meetings at the Office
There still may be a need for necessary business meetings with outside guests. If this is the case, arrangements will be made to accommodate the meeting with a limited number of people and allow for social distancing. The amount of time spent in the meeting will also be limited. Sanitizer and tissues will be available in meeting rooms, and the room surfaces must be wiped down when the meeting is over.
Addressing Potential Exposures
Some staff have jobs requiring them to interact with members and the public, such as those in metering, key accounts, member services, and reception.
- Any member or vendor contact that can wait until a later date will be postponed.
- Employees will wear gloves if they need to handle items from the public, such as money or paper.
- Employees will be encouraging social distancing measures.
For the latest news and updates on COVID-19/Coronavirus, visit one of these trusted resources:
COVID-19 Frequently Asked Questions
This situation is unique from other business continuity planning, but People's Energy Cooperative has a plan in place. We have taken proactive measures to keep staff and members safe while continuing to monitor the situation relying on information from the Minnesota Department of Health. Rest assured, we are committed to delivering safe and reliable energy as we weather this crisis together.
Support Local Business
The COVID-19 crisis has put all of us in uncharted territory. We are here to support our members, including our small businesses. Below we have listed local businesses and restaurants that we understand are open for business. Please click on appropriate links to understand how their operations may have changed during this time.
We encourage you to continue patronizing them in whatever way you can. Please let us know of any other businesses that should be on this list.